Diversity & Inclusivity
The path of diversity and inclusivity (D&I) is a journey and requires a mindset of always learning, openness to transformative change, and vulnerability to not only trust but lean into the process.
At FreshBooks, we welcome those who have the courage to change, the heart to trust, and the energy to lead and build a radically diverse and inclusive workplace—for now, and in the future.
Our D&I Framework
We’re proudly committed to creating equitable opportunities and promoting inclusive practices in all that we do. This commitment is realized through our D&I framework, which is made up of three pillars: Our Team, Our Market, and Our Community.
Our Team
To foster and promote an equitable and inclusive environment where FreshBookers can thrive.
Our Market
To create a conscious framework that reinforces our D&I philosophy and makes the world of small business ownership more equitable.
Our Community
To use our influence, goodwill, and resources to serve the communities we live in by eliminating inequalities and contributing to positive growth.
The 4E's
This permeates into everything we do.
FreshBooks Culture
At FreshBooks, our philosophy is to Execute Extraordinary Experiences Everyday. This permeates into everything we do, starting with the way we build community and culture within our company.
The foundation of our culture is defined by our PORCHFEST values, and is cultivated by our employees - who we hire from around the world. FreshBooks’ collaborative team environment makes space for everyone to participate in groups and activities as much or as little as they want.
Our D&I Journey
D&I took shape at FreshBooks as a grassroots movement (we call it DIBs!). While diversity & inclusivity in the company continues to evolve, our drive and intent to continuously learn, grow and improve has not wavered.
Today
Still listening, learning, and growing.
Our D&I Journey
D&I took shape at FreshBooks as a grassroots movement (we call it DIBs!). While diversity & inclusivity in the company continues to evolve, our drive and intent to continuously learn, grow and improve has not wavered.
Where We Stand
Our D&I Culture & Demographics Survey Results
Our data tells the honest story of where our journey has taken us—from the past to the present—and informs our focus on a more equitable future.
We are committed to increasing gender and racial representation at all levels of the company and have set targets to measure our progress towards accomplishing this goal.
Self-Reported Categories
We recognize that age, gender, and race/ethnicity capture only a small facet of categories that shapes us all as multifaceted individuals. In addition to these identity markers, FreshBooks collects self-reported data biennially to better understand the composition of our workforce. Of the 78% of employees that participated in our 2021 demographics & culture survey:
When we understand who makes up our community, we can be more intentional in our efforts to directly support and cater to FreshBookers needs. Creating equitable access to opportunities and implementing inclusive practices into our everyday actions will strengthen our path towards intentional allyship and our lifelong journey of growth.
Our D&I Champions
Our D&I Champions are team members, leaders, and people managers from across the organization. They work to collectively promote D&I initiatives and foster collective awareness and engagement throughout our community.
Join Our Remote Global Workforce
We started in a basement, now we’re hiring from almost everywhere.
We have FreshBookers working in North America, Europe, and Latin America and want to expand even further.
Our offices in Toronto (Canada), Amsterdam (Netherlands), Raleigh (USA), San Luis Potosi (Mexico), Zagreb (Croatia), and Frankfurt (Germany) all have the same goals for diversity, inclusivity, equity, and accessibility.
Want to join our growing community?
View Careers
Get in Touch With Us
Interested in learning more about our D&I journey, our current programming initiatives, and/or D&I volunteering opportunities you can take advantage of as a FreshBooker? Feel encouraged to connect with us via email at: dibs@freshbooks.com.